Kenmore Washer/Dryer User Manual download pdf (Page 59)

TROUBLESHOOTING - WASHER

Most laundering,problems are easily

solved if you understand the cause.

Check these tables for common laundry

and \washer problems. If you need

further assistance, see page 66.

Problem

Possible Cause

Solution

Washer Leaks

Household plumbing is leaking.

Repair plumbing.

Inlet hoses not tight.

Tighten hoses

(see “INSTALLATION;’ Sections E & F).

Inlet hose washers not

properly seated.

Reseat washers

(see “INSTALLATION;’ Section E).

Drain hose not properly

clamped or is off.

Clamp drain hose

(see “INSTALLATION;’ Section D).

Drain is clogged.

Remove drain clogs. Laundry tub,

standpipe, or floor drain must be able to

handle 17 gallons of water per minute.

Tub moved fonvard during

unloading, causing water

to deflect off of tub ring.

Ensure tub is centered before

starting washer.

Laundry center not level

causing water to deflect off

of tub ring.

Ensure front feet are installed and

nuts are tightened. Level laundry

center. Reset rear legs

(see “INSTALLATION;’ Section H).

Load is unbalanced. Spray

rinses are deflecting off of load.

Redistribute the load.

Washer is overloaded. Fills

or spray rinses are deflecting

off of load.

Reduce load size.

Won’t Drain/

Won’t Spin/

Drain hose is kinked

or clogged.

Straighten or unplug hose

(see “INSTALLATION’,’ Section D).

Wet Loads

Correct operation of

neutral drain.

After a wash or rinse, the washer will

drain without spinning. After draining,

the spinning begins.

Lid is open.

Close the lid.

Drain hose is more than

96 inches above floor.

Lower drain hose

(see “INSTALLATION’,’ Section D).

Too much detergent -

excessive sudsing.

Use less detergent.

Wrong cycle for load

being washed.

Choose a cycle with a higher spin

speed (see “OPERATION”).

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