Kenmore 78033 Use and Care Guide download pdf (Page 32)

TROUBLESHOOTING GUIDE

Problem Possible Causes Solutions

Doors will not close

completely.

The refrigerator is not level. See the Leveling and Door Alignment section.

Food packages are blocking the door open. Rearrange food containers to clear door and

door shelves.

The ice bin, crisper cover, pans, shelves, door

bins or baskets are out of position.

Push bins all the way in and put crisper cover,

pans, shelves and baskets into their correct

positions. See the Using Your Refrigerator

section for more information.

The gaskets are sticking. Clean gaskets and the surfaces that they

touch. Rub a thin coat of appliance polish or

kitchen wax on the gaskets after cleaning.

The refrigerator wobbles or seems unstable. Level the refrigerator. Refer to the Leveling

and Door Alignment for more information.

The doors were removed during product

installation and not properly replaced.

Remove and replace the doors according to

the Removing and Replacing Refrigerator

Handles and Doorssection,orcallaqualied

technician.

Frost or ice crystals

on frozen food.

The door is not closing properly. See “Doors will not close completely” in the

Troubleshooting section.

The door is opened often. When the door is opened, warm, humid air is

allowed in the freezer, resulting in frost.

Ice has bad taste or

odor.

The icemaker was recently installed. Discardtherstfewbatchesoficetoavoid

discolored or bad tasting ice.

The ice has been stored for too long. Throw away old ice and make a new supply.

The food has not been wrapped tightly in

either compartment.

Rewrap foods since odors may migrate to the

ice if food is not wrapped properly.

The water supply contains minerals such as

sulfur.

Awaterltermayneedtobeinstalledto

eliminate taste and odor problems.

The interior of the refrigerator needs cleaning. See Care and Cleaning section for more

information.

The ice storage bin needs cleaning. Empty and wash bin. Discard old cubes.

There is water in the

defrost drain pan.

The refrigerator is defrosting. The water will evaporate. It is normal for

water to drip into the defrost pan.

It is more humid than normal. Expect that the water in the defrost pan will

take longer to evaporate. This is normal when

it is hot or humid.

TROUBLESHOOTING GUIDE

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Kenmore 78033 Use and Care Guide Page 32

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