Kenmore 417.81912510 User Manual download pdf (Page 5)

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore

product is designed and manufactured for years of dependable op-

eration. But like all products, it may require preventive maintenance

or repair from time to time. That’s when having a Master Protection

Agreement can save you money and aggravation.

The Master Protection Agreement also helps extend the life of your

new product. Here’s what the Agreement* includes:

• Parts and labor not just for repairing defects, but to help keep

products operating properly under normal use. Our coverage goes

well beyond the product warranty. No deductibles, no functional

failure excluded from coverage— real protection.

• Expert service by a force of more than 10,000 authorized Sears

service technicians, which means someone you can trust will be

working on your product.

• Unlimited service calls and nationwide service, as often as you

want us, whenever you want us.

• “No-lemon” guarantee – replacement of your covered product if

four or more product failures occur within twelve months.

• Product replacement if your covered product can’t be ﬁ xed.

• Annual Preventive Maintenance Check at your request – no extra

charge.

• Fast help by phone – we call it Rapid Resolution – phone sup-

port from a Sears representative on all products. Think of us as a

“talking owner’s manual.”

• Power surge protection against electrical damage due to power

ﬂ uctuations.

• $250 Food Loss Protection annually for any food spoilage that

is the result of mechanical failure of any covered refrigerator or

freezer.

• Rental reimbursement if repair of your covered product takes

longer than promised.

• 25% discount oﬀ the regular price of any non-covered repair

service and related installed parts.

Once you purchase the Agreement, a simple phone call is all that it

takes for you to schedule service. You can call anytime day or night,

or schedule a service appointment online.

The Master Protection Agreement is a risk free purchase. If you

cancel for any reason during the product warranty period, we will

provide a full refund. Or, a prorated refund anytime after the product

warranty period expires. Purchase your Master Protection Agreement

today!

Some limitations and exclusions apply. For prices and additional

information in the U.S.A. call 1-800-827-6655.

* Coverage in Canada varies on some items. For full details call

Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, garage door

openers, water heaters, and other major home items, in the U.S.A. or

Canada call 1-800-4-MY-HOME

KENMORE LIMITED WARRANTY

FOR ONE YEAR from the date of sale this appliance is warranted

against defects in material or workmanship when it is correctly in-

stalled, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair

or replacement at option of seller.

For warranty coverage details to obtain free repair or replacement,

visit the web page: www.kenmore.com/warranty

This warranty applies for only 90 DAYS from the sale date in the

United States, and is void in Canada, if this appliance is ever used for

other than private household purposes.

This warranty covers ONLY defects in material and workmanship,

and will NOT pay for:

1. Expendable items that can wear out from normal use, including

but not limited to ﬁ lters, belts, bags or screw-in base light bulbs.

2. A service technician to clean or maintain this appliance, or to

instruct the user in correct appliance installation, operation and

maintenance.

3. Service calls to correct appliance installation not performed by

Sears authorized service agents, or to repair problems with house

fuses, circuit breakers, house wiring, and plumbing or gas supply

systems resulting from such installation.

4. Damage to or failure of this appliance resulting from installation

not performed by Sears authorized service agents, including

installation that was not in accord with electrical, gas or plumbing

codes.

5. Damage to or failure of this appliance, including discoloration

or surface rust, if it is not correctly operated and maintained

according to all supplied instructions.

6. Damage to or failure of this appliance, including discoloration or

surface rust, resulting from accident, alteration, abuse, misuse or

use for other than its intended purpose.

7. Damage to or failure of this appliance, including discoloration or

surface rust, caused by the use of detergents, cleaners, chemicals

or utensils other than those recommended in all instructions

supplied with the product.

8. Damage to or failure of parts or systems resulting from

unauthorized modiﬁ cations made to this appliance.

9. Service to an appliance if the model and serial plate is missing,

altered, or cannot easily be determined to have the appropriate

certiﬁ cation logo.

Disclaimer of implied warranties; limitation of remedies

Customer’s sole and exclusive remedy under this limited warranty shall

be product repair or replacement as provided herein. Implied warran-

ties, including warranties of merchantability or ﬁ tness for a particular

purpose, are limited to one year or the shortest period allowed by

law. Seller shall not be liable for incidental or consequential damages.

Some states and provinces do not allow the exclusion or limitation of

incidental or consequential damages, or limitation on the duration of

implied warranties of merchantability or ﬁ tness, so these exclusions or

limitations may not apply to you.

This warranty applies only while this appliance is used in the

United States or Canada*.

This warranty gives you speciﬁ c legal rights, and you may also have

other rights which vary from state to state.

* In-home repair service is not available in all Canadian geographical

areas, nor will this warranty cover user or servicer travel and transpor-

tation expenses if this product is located in a remote area (as deﬁ ned

by Sears Canada Inc.) where an authorized servicer is not available.

Sears Brands Management Corporation, Hoﬀ man Estates, IL 60179

Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3

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