Kenmore 790.99019 User Manual download pdf (Page 36)

Before You Call

Solutions to Common Problems

OCCURRENCE

POSSIBLE CAUSE/SOLUTION

ESEC displays “ - - “ message.

The ESEC Control will display " - - " in the digital display windows indicating that the ESEC

has a “Lockout” condition. This condition is normai when using the oven lockout or self

clean features. Wait for the self-clean cycle to completely finish or if using the Oven Lockout

feature, press the Lock control pad to unlock the oven door.

Oven electronic control beeps and

displays “F1, F2, F3”, or“F9”.

This oven is equipped with a state of the art electronic oven controller. Among the many

features is a full time oven circuit diagnostics system. The controller constantly monitors the

internal circuitry as well as several crucial oven circuits to insure they are all operating

correctly. If at any time one of these systems fails, the controller will immediately stop the

current operation and beep continuously (flashing an error code of “F1, F2, F3”, or “F9” in

the controller display window.

Electronic control has detected a fault condition. Press CLEAR/OFF to clear the display and

stop the beeping. Reprogram oven. If fault remains, record fault number. Press CLEAR/OFF

and call 1-800-4-MY-HOME® (See back cover).

ESEC displays “Er” message.

ESEC control has detected a fault condition. Turn all surface control knobs to OFF and reset

the clock with the correct time of day if necessary. If the “Er” message remains, and cail

1-800-4-MY-HOME® (See back cover).

ESEC displays “F5, F6” or “F7”

message.

The ESEC control constantly monitors the internal circuitry as weil as several circuits to

insure they are all operating correctly. If at any time one of these systems fails, the ESEC

will immediately stop the current operation and flash an error code of “F5, F6”, or “F7” in the

digital display windows. If any of these error messages remain or reappear in the display,

call 1.800-4-MY-HOME® (See back cover).

Oven control beeps when you try

to enter times or temperatures

The oven control will only accept correct responses and/or the minimum number of

allowable entries for the appropriate feature. The oven control is designed to prevent

accidental entries. Review the instructions in this Use & Care Guide for the feature you are

trying to use. Also review the minimum and maximum temperature entries for the feature

you are trying to set on page 15 in this Use & Care Guide.

Poor baking results.

Many factors affect baking results. Make sure the proper rack position is being used. Center

food in the oven and space pans to allow air to circuiate. Allow the oven to preheat to the

set temperature before placing food in the oven. Try adjusting the recipe's recommended

temperature or baking time. If you feel the oven is cooking too hot or cool, see "Adjusting

the Oven Temperature” section in this Use & Care Guide.

Self'Cieaning cycle does not work.

Controls are not set properly. Follow instructions in the “Self-Cleaning” section.

Self-cleaning cycle was interrupted. Stop time must be set for 2, 3, or 4 hours past the start

time. Follow steps in "Stopping or interrupting a Self-Clean Cycle" in the “Self Cleaning"

section.

Soil is not completely removed.

Failure to clean bottom front, top of oven or door areas outside oven seal. These areas are

not in the seif-cleaning area, but get hot enough to burn on food residue. Clean these areas

before starting the self-clean cycle. Burned-on residue may be cleaned with a stiff nylon

brush and water or a nylon scrubber. Be careful not to damage the oven gasket.

Flames inside oven or smoking

from vent.

Excessive spillovers in oven. Set Self-Clean cycle for a longer cleaning time.

Excessive spiliovers in oven. This is normai, especially for pie spillovers or large amounts

of grease on the oven bottom. Wipe up excessive spillovers before starting the self-clean

cycle. If flames or excessive smoke are present, stop the Seif-Clean cycle and follow the

steps under "Stopping or Interrupting the Self-Clean Cycle" in the “Self-Cleaning" section.

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Kenmore 790.99019 User Manual Page 36

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