Kenmore Elite 6.9 cu. ft. Double-Oven Electric Range w/ True Convection - Black Owner's Manual download pdf (Page 33)

Before you call for service

not the result of defective workmanship or materials in this appliance.

Before You Call

Solutions to Common Problems

OCCURRENCE POSSIBLE CAUSE/SOLUTION

Oven Control Beeps and

Displays any F code error

(example F11).

Electronic control has detected a fault condition. Press STOP to clear the display and stop

STOP



"d-O" is displayed. The door was left open and controls set for self-cleaning cycle. Close the door and push

STOP pad.

Faulty installation.

Range not leveled.

Bad cooking results.

Place oven rack in center of oven.



rack.



instructions for leveling the range).



Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets are

square and level. Contact cabinet maker to correct problem.

Surface element does not

heat.

No power to the appliance. Check steps under "Entire range or oven does not operate" in

this Before You Call checklist.

Too low heat setting. Turn control to a slightly higher setting until element comes on.



Surface element too hot or

not hot enough.



markings are an indicator of relative heat settings and will vary slightly.



1-800-4-MY-

HOME® for service (See back cover).



bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight

pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.

Surface element turns o

by itself.

This is normal. The element temperature rises gradually and evenly. As the temperature rises,

the element will glow red. To maintain the selected setting, the element will cycle ON and





Warmer zone element does

not turn on.

The warmer element will not glow when turned on. The indicator light will turn on when the

warmer element is on.

Scratches or abrasions on

cooktop surface.

Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be

sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not



Cleaning materials not recommended for ceramic-glass cooktop have been used. See

"Ceramic Glass Cooktop Cleaning & Maintenance" section under General Care &

Cleaning.



Metalmarks. Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on

cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.

See "Ceramic Glass Cooktop Cleaning & Maintenance" section under General Care &

Cleaning.

Brown streaks or specks. Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See "Ceramic

Glass Cooktop Cleaning & Maintenance" section under General Care & Cleaning.

Areas of discoloration with

metallic sheen.

Mineral deposits from water and food. Remove using a ceramic glass cooktop cleaning

cream. Use cookware with clean, dry bottoms.

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Kenmore Elite 6.9 cu. ft. Double-Oven Electric Range w/ True Convection - Black Owner's Manual Page 33

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