Kenmore Automatic Washers User Manual download pdf (Page 33)

Problem

Possible Cause

Solution

Won’t Drain/

Won’t Spin/

Wet Loads

Low voltage or using

an extension cord.

Check electrical source or call

electrician. Do not use extension

cords.

(cont.)

Cold rinses.

Cold rinses leave loads wetter than

warm rinses. This is normal.

Continues

to Fill/

Drain hose is less than

39 inches above floor.

Raise the drain hose

(see “INSTALLATION,” Section C).

Continues

to Drain/

Cycle Stuck

Drain hose fits tightly into

standpipe.

Adjust drain hose for loose fit '

(see “INSTALLATION,” Section C).

Drain hose taped into

standpipe.

Do not seal off drain hose with tape.

The drain hose needs an air gap.

Washer Makes Load is unbalanced.

Redistribute load.

Noise

Washer is not level.

Rear leveling legs not set.

Level washer. Reset rear legs

(see “INSTALLATION,” Section G).

Nuts on front feet not tight.

Tighten nuts

(see “INSTALLATION,” Section G).

Yellow shipping strap with

cotter pins not completely

removed.

Remove strap with cotter pins

(see “INSTALLATION,” Section B).

Floor not strong enough

to support washer.

Relocate washer

(see “INSTALLATION,” Section A).

Gears engaging after drain

and before spin.

This is normal.

Upper part of agitator clicks

during wash.

This is normal.

Won’t Fill/

Won’t Rinse/

Water inlet valve

screens are plugged.

Clean screens.

Won’t Agitate/

Wrong

Water is turned off.

Turn on water.

Temperature

Hot and cold hoses are

reversed.

Reverse hoses (see “INSTALLATION,”

Sections D & E).

3

Inlet hose is kinked.

Straighten hoses.

Timer dial is not lined up.

Turn timer knob to the right slightly

and pull to start.

Power cord not plugged in.

Plug in power cord.

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