Kenmore Automatic Washers User Manual download pdf (Page 32)

TROUBLESHOOTING

Most laundering problems are easily

solved if you understand the cause.

Check these lists for common laundry

and washer problems. If you need

further assistance, see page 37.

Problem

Possible Cause

Solution

V/asher Leaks

Household plumbing is leaking.

Repair plumbing.

Inlet hoses not tight.

Tighten hoses (see “INSTALLATION,”

Sections D & E).

Inlet hose washers not

properly seated.

Reseat washers

(see “INSTALLATION," Section D).

Drain hose not properly

clamped or is off.

Clamp drain hose

(see “INSTALLATION,” Section C).

Drain is clogged.

Remove drain clogs. Sink, standpipe,

or floor drain must be able to handle

17 gallons of water per minute.

Tub moved forward during

unloading, causing water to

deflect off of tub ring.

Ensure tub is centered before

starting washer.

Unit not level causing water

to deflect off of tub ring.

Ensure front feet are installed and

nuts are tightened. Level washer.

Reset rear legs

(see “INSTALLATION,” Section G).

Load is unbalanced. Spray

rinses are deflecting off of load.

Redistribute the load.

Washer is overloaded. Fills or

spray rinses are deflecting off

of load.

Reduce load size.

Won’t Drain/

Won’t Spin/

Drain hose is kinked or

clogged.

Straighten or unplug hose

(see “INSTALLATION,” Section C).

Wet Loads

Correct operation of

neutral drain.

After a wash or rinse, the washer will

drain without spinning, After draining,

the spinning begins.

Lid is open.

Close the lid.

Drain hose is more than

96 inches above floor.

Lower drain hose

(see “INSTALLATION,” Section C).

Too much detergent -

excessive sudsing.

Use less detergent.

Wrong cycle for load

being washed.

Choose a cycle with a higher spin

speed (see “OPERATION”).

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