Kenmore 17602 Owner's Manual download pdf (Page 10)

TROUBLESHOOTING

GUIDE

Before calling for service, review this list. It may save you time and

expense. This list includes common occurrences that are not the result of

defective workmanship or materials in this appliance.

CONCERN POTENTIAL CAUSE COMMON SOLUTION

FREEZER DOES NOT RUN

Freezer does not run. • Freezer is plugged into

a circuit that has a

ground fault interrupt.

• Temperature control is

in the OFF position.

• Freezer may not be

plugged in or plug

may be loose.

• House fuse blown or

tripped circuit breaker.

• Power outage.

• Use another circuit. If you are unsure about the

outlet, have it checked by a certied electrician.

• See Setting the Temperature Control Section.

• Ensure plug is tightly pushed into outlet.

• Check house fuse or circuit breaker.

• Check house lights. Call local Electric Company.

Freezer runs too much

or too long.

• Room or outside

weather is hot.

• Freezer has recently

been disconnected

for a period of time.

• Large amounts of

warm or hot food have

been stored recently.

• Lid is opened too fre-

quently or too long.

• Lid may be

slightly open.

• Temperature Control

is set too low.

• Freezer gasket is

dirty, worn, cracked,

or poorly tted.

• It’s normal for the freezer to work harder

under these conditions.

• It takes 4 hours for the freezer to cool

down completely.

• Warm food will cause freezer to run more

until the desired temperature is reached.

• Warm air entering the freezer causes it to run

more. Open lid less often.

• See “LID PROBLEMS” in Before You Call Section.

• Turn control knob to a warmer setting. Allow

several hours for the temperature to stabilize.

• Clean or change gasket. Leaks in the lid seal

will cause freezer to run longer in order to

maintain desired temperature.

Interior Freezer tem-

perature is too cold.

• Temperature Control

is set too low.

• Turn the control to a warmer setting. Allow

several hours for the temperature to stabilize.

Interior Freezer tem-

perature is too warm.

• Temperature Control

is set too warm.

• Lid is kept open too

long or is opened

too frequently.

• Lid may not be seat-

ing properly.

• Large amounts of warm

or hot food may have

been stored recently.

• Freezer has recently

been disconnected

for a period of time.

• Turn control to a colder setting. Allow several

hours for the temperature to stabilize.

• Warm air enters the freezer every time the lid

is opened. Open the lid less often.

• See “LID PROBLEMS” in Before You

Call Section.

• Wait until the freezer has had a chance to

reach its selected temperature.

• Freezer requires 4 hours to cool down completely.

Freezer external surface

temperature is warm.

• The external freezer

walls can be as much

as 30°F warmer than

room temperature.

• This is normal while the compressor works to

transfer heat from inside the freezer cabinet.

Before You Call

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Kenmore 17602 Owner's Manual Page 10

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