Kenmore 790.7942 User Manual download pdf (Page 41)

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences

that are not the result of defective workmanship or materials in this appliance.

Before You Call

• Solutions to Common Problems

OCCURRENCE

POSSIBLE CAUSE/SOLUTION

Range is not level.

Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust

leveling legs at base of range until the oven rack is level.

Be sure floor is level and is strong and stable enough to adequately support range.

If floor is sagging or sloping, contact a carpenter to correct the situation.

Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are

square and have sufficient room for range clearance.

Cannot move appliance easily. Appliance

must be accessible for service.

Cabinets not square or are built in too tightly. Contact builder or installer to make

appliance accessible.

Carpet interteres with range. Provide sufficient space so range can be lifted over carpet.

Oven control beeps and displays any F

code error (for example F11).

Electronic control has detected a fault condition. Press STOP to clear the display and

stop beeping. Reprogram oven. If fault recurs, record fault number. Press STOP and call

1-8O0-4-MY-HOME® for assistance (See back cover).

Surface burners do not light. Surface Control knob has not been completely turned to LITE. Push in and turn the

Surface Control knob to LITE until burner ignites and then turn control knob to

desired flame size.

Burner ports are clogged. With the burners OFF, use a small-gauge wire or needle

to clean ports. See Cleaning the Cooktop, Burner Caps, Burner Heads & Grates in

the General Care & Cleaning section for complete instructions.

Range power cord is disconnected from outlet (electric ignition models only). Be

sure cord is securely plugged into the outlet.

Electrical power outage (electric ignition models only). Burners can be lit manually.

See Setting Surface Controls.

Surface burner flame burns half way

around.

Burner ports are clogged. With the burner OFF, clean ports by using a small-gauge

wire or needle.

Moisture is present after cleaning. Lightly fan the flame and allow burner to operate

until flame is full. Dry the burners thoroughly and tollow instructions under Cleaning

the Cooktop, Burner Caps, Burner Heads & Grates in the General Care & Cleaning

section.

Surface burner flame is orange.

Dust particles in main line. Allow the burner to operate a few minutes until flame

turns blue.

In coastal areas, a slightly orange flame is unavoidable due to salt air.

Oven does not operate.

No electrical power to the appliance. See steps under Entire Appliance Does Not

Operate in the Before You Call section.

Be sure the oven controls are set correctly tor the desired function. See Setting Oven

Controls or Entire Appliance Does Not Operate (see below).

Entire appliance does not operate.

Make sure power cord/plug Is plugged correctly Into outlet. Check household circuit

breakers.

Service wiring is not complete. Call 1-800-4-MY-HOME® for assistance (See back

cover).

Power outage. Check house lights to be sure. Cal! your local electric company for service.

Oven light or lights do not work.

Burned-out or loose bulb. See Changing the Oven Lights in the General Care &

Cleaning section for complete instructions.

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Kenmore 790.7942 User Manual Page 41

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