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Kenmore 70013 Owner's Manual Page 18

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18
Before You Call
CONCERN POTENTIAL CAUSE COMMON SOLUTION
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will
not close.
• Door was closed too hard,
causing other door to open
slightly.
• Refrigerator is not level.
It rocks on the oor when
moved slightly.
• Refrigerator is touching a
wall or cabinet.
• Food/packaging is
obstructing the door from
closing.
• Flipper mullion on left
fresh food door is not in
the correct position.
• Close both doors gently. Not all doors
are self closing.
• Ensure oor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping oor.
• Ensure oor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping oor.
• Make sure there is no food/packaging
blocking the doorway.
• Ensure the ipper mullion is in the
correct position to allow the door to
close. (See Flipper Mullion section.)
RUNNING OF REFRIGERATOR
Compressor
does not
run.
• Plug at electrical outlet is
disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Ensure plug is tightly pushed into
outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call local electric
company.
Refrigerator
seems to
run too
much or too
long.
• The compressor cycles as
needed and stops during
the defrost cycle.
• It is normal that the compressor
operates for a longer time in the
summer. Do not store too much food in
the freezer at one time. Do not place
warm foods inside the refrigerator.
Before calling for service, review this list. It may save you time and expense. This list
includes common occurrences that are not the result of defective workmanship or
materials in this appliance.
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