Kenmore Elite 80 gal. Hybrid Electric Water Heater ENERGY STAR Owner's Manual download pdf (Page 23)

DISPLAY SHOWS INDICATES CORRECTIVE ACTION

UPPER ELEMENT

CONNECT

FAULT

1. Upper element is not

functioning

1. Turn off power at the circuit breaker/fuse box and check for

a loose connection at the element. For access directions

see “Element Removal/Replacement” section. If error

persists proceed to the next step.

2. Replace non-functioning element. See “Element Removal/

Replacement” section.

LOWER ELEMENT

CONNECT

FAULT

1. Lower element is not

functioning

1. Turn off power at the circuit breaker/fuse box and check for

a loose connection at the element. For access directions

see “Heating Element Replacement” section. If error

persists proceed to the next step.

2. Replace non-functioning element. See “Element Removal/

Replacement” section.

IMPORTANT: Using an element greater than 2000 watts

in place of the lower element will damage the water heater.

HEAT PUMP

CONNECT

FAULT

1. Heat Pump compressor is

not functioning.

1. Contact a qualified person to service the heat pump.

FAN

CONNECT

FAULT

1. Heat Pump fan is not

functioning.

1. Contact a qualified person to service the unit.

AMBIENT TEMP

SENSOR SHORT OR

OPEN OR AD ERROR

1. Ambient Temperature

Sensor is not functioning.

1. Contact a qualified person to service the unit.

UPPER TEMP

SENSOR SHORT OR

OPEN OR AD ERROR

1. Upper Temperature Sensor

is not functioning.

1. Contact a qualified person to service the unit.

LOWER TEMP

SENSOR SHORT OR

OPEN OR AD ERROR

1. Lower Temperature Sensor

is not functioning.

1. Contact a qualified person to service the unit.

DISCHARGE TEMP

SENSOR SHORT OR

OPEN OR AD ERROR

1. Discharge Temperature

Sensor is not functioning.

1. Contact a qualified person to service the unit.

COIL TEMP

SENSOR FAULT

OR AD ERROR

1. Coil Temperature Sensor is

not functioning.

1. Contact a qualified person to service the unit.

MAIN CIRCUIT BOARD

FAULT

1. Main Circuit Board is not

functioning.

1. Contact a qualified person to service the unit.

HIGH TEMP

LOCKOUT

1. Water temperature in unit

has exceeded 190° F.

1. See “High Temperature Shut-off System” section.

CONDENSATE

DRAIN

ALARM

(If Accessory Condensate

Pump is Installed)

1. Condensate pump failure. 1. Check to see if accessory condensate pump is plugged

in and has power. Also check circuit breaker/fuse box and

GFCI (if used). if error persists proceed to the next step.

2. Check condensate pump outlet tube for blockage. if error

persists proceed to the next step.

3. Check control wire connections to condensate pump. If error

persists proceed to the next step.

4. Replace accessory condensate pump. If error persists

contact a Qualified Person.

LOW WATER

LEVEL ALARM

1. Not enough water in the

tank.

(Tank not full)

1. Fill Completely - Open all hot water taps in home and run

until water (uninterrrupted by air) flows from all open hot

water taps.

COMMUNICATION

ERROR

1. No communication between

mainboard and user

interface board.

1. Contact a qualified person to service the unit.

ELECTRONIC

POWER ANODE

ERROR #0-9

(# CAN BE 0-9)

1. Indicates the power anode is

not operating properly

1. Contact a qualified person to service the unit.

DIAGNOSTIC CODES

NOTE: The diagnostic codes listed above are the most common. If a diagnostic code not listed above is displayed, contact Sears

Repair Services at 1-800-4-MY-HOME (1-800-469-4663).

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Kenmore Elite 80 gal. Hybrid Electric Water Heater ENERGY STAR Owner's Manual Page 23

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