BEFORE YOU CALL
PROBLEM CAUSE CORRECTION
SOUND AND NOISE (Cont)
Popping or cracking sound
when compressor comes on.
• Metal parts undergo expansion
and contraction, as in hot water
pipes.
• This is normal. Sound will level off or disappear as
freezer continues to run.
Bubbiing or gurgiing sound,
iike water boiiing.
• Refrigerant (used to cool
freezer) is circulating
throughout the system.
• This is normal.
Vibrating or rattiing noise.
• Freezer is not level. It rocks on
the floor when it is moved
slightly.
• Floor is uneven or weak.
Freezer rocks on floor when it
is moved slightly.
• Freezer is touching the wall.
• Level the unit. Refer to "Leveling" in the First Steps
Section.
• Ensure floor can adequately support freezer. Level the
freezer by putting wood or metal shims under part of the
freezer.
• Relevel the freezer or move freezer slightly. Refer to
"Leveling" in the First Steps Section.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture forms on inside
freezer waiis.
• Weather is hot and humid,
which increases internal rate of
frost build-up.
• Door may not be seating
properly.
• Door is kept open too long, or
is opened too frequently.
• This is normal.
• See "DOOR PROBLEMS" Section.
• Open the door less often.
WATER/MOISTURE/FROST OUTSIDE FREEZER
Moisture forms on ouside of
freezer.
• Door may not be seating
properly, causing the cold air
from inside the freezer to meet
warm moist air from outside.
• See "DOOR PROBLEMS" Section.
ODOR IN FREEZER
Odors in freezer
• Interior needs to be cleaned.
• Foods with strong odors are in
the freezer.
• Clean interior with sponge, warm water, and baking
soda.
• Cover the food tightly.
DOOR PROBLEMS
Door wiii not ciose.
• Freezer is not level. It rocks on
the floor when it is moved
slightly.
• Floor is uneven or weak.
Freezer rocks on floor when it
is moved slightly.
• This condition can force the cabinet out of square and
misalign the door. Refer to "Leveling" in the First Steps
Section.
• Level the floor by using wood or metal shims under the
freezer or brace floor supporting the freezer.
LIGHT BULB IS NOT ON
Light buib is not on.
• Light bulb is burned out.
• No electric current is reaching
the freezer.
• Follow directions under "Interior Light" or "Mid Level
Light" in the Freezer Features Section.
• See "FREEZER DOES NOT RUN" Section.
AUTOMATIC ICE MAKER
Automatic ice maker not
working, (some modeis)
• Ice maker is not working
• Ensure the wire signal arm is not in the UP position.
• Water supply is turned off.
• Water pressure is too low.
• The freezer is not cold enough.
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