Kenmore 21742 Owner's Manual download pdf (Page 14)

14

CONCERN POTENTIAL CAUSE COMMON SOLUTION

External surface tem-

perature is warm.

• The external walls

can be as much as

30°F warmer than

room temperature.

• This is normal while the compressor

works to transfer heat from inside

the cabinet.

SOUND AND NOISE

Louder sound levels

whenever appli-

ance is on.

• Modern appliances

have increased

storage capacity

and more stable

temperatures. They

require a high e-

ciency compressor.

• This is normal. When the surrounding

noise level is low, you might hear the

compressor running while it cools

the interior.

Longer sound levels

when compressor

comes on.

• Appliance operates

at higher pressures

during the start of

the ON cycle.

• This is normal. Sound will level o

or disappear as appliance continues

to run.

Popping or cracking

sound when com-

pressor comes on.

• Metal parts

undergo expansion

and contraction, as

in hot water pipes.

• This is normal. Sound will level o

or disappear as appliance continues

to run.

Bubbling or

gurgling sound, like

water boiling.

• Refrigerant (used to

cool appliance) is

circulating through-

out the system.

• This is normal.

Vibrating or

rattling noise.

• Appliance is not

level. It rocks on

the oor when it is

moved slightly.

• Floor is uneven or

weak. Appliance

rocks on oor when

it is moved slightly.

• Appliance is touch-

ing the wall.

• Level the unit. Refer to “Leveling” in

the First Steps Section.

• Ensure oor can adequately support

appliance. Level the appliance by

putting wood or metal shims under

part of the appliance.

• Re-level the appliance or move ap-

pliance slightly. Refer to “Leveling” in

First Steps.

WATER/MOISTURE/FROST INSIDE APPLIANCE

Moisture forms on

inside walls.

• Weather is hot and

humid, which in-

creases internal rate

of frost build-up.

• Door may not be

seating properly.

• Door is kept open too

long, or is opened

too frequently.

• This is normal.

• See “DOOR PROBLEMS” in Before

You Call.

• Open the door less often.

WATER/MOISTURE/FROST OUTSIDE APPLIANCE

Moisture forms on

outside of walls.

• Door may not be

seating properly,

causing the cold

air from inside the

freezer to meet

warm moist air

from outside.

• See “DOOR PROBLEMS” in Before

You Call.

Before You Call

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