Kenmore 153.331492 User Manual download pdf (Page 39)

PILOT LIGHT TROUBLESHOOTING FLOWCHART

Section A: Pilot light will not light (new installation)

Turn the manual gas shut-off valve to

Is the manual gas shut-off valve,

_______

^______

_______

located in the supply line to the the on position and follow the lighting

water heater, in the on position? ~ h.

instructions on the front of the water heater.

YES

Have you bled all the air

from the pilot tube and

gas supply line?

■ NO^

YES

Turn the gas control/temperature knob to the

pilot setting. While repeatedly pressing the

igniter button, push in and hold the gas

control/temperature knob until the pilot is lit

and maintains a stable flame (status light will

blink). Once it maintains a stable flame,

release the gas control/temperature knob.

Is the igniter producing a

spark?

■YES

Follow the “Testing the Igniter

System’’ section in this manual.

Set thermostat to desired temperature.

Section B: Pilot light repeatedly goes out.

Remove the burner door

assembly. Are the flame arrestor

and burner free from debris due

to excessive lint, dirt, dust or oil?

■ NO^

Refer to the “Maintenance of

your Water Heater” section of this

manual for information on cleaning

the flame arrestor and burner.

YES

Does the flame .

arrestor show signs

of discoloration?

Reassemble the heater, press the thermal

switch, and attempt to return the heater to

service. Does the pilot remain lit?

YES

Shut-off the gas supply to the water heater at the

manual gas shut-off valve, then contact Sears Service

at 1-800-4-MY-HOME (1-800-469-4663).

YES

Set to desired temperature.

Does the diagnostic status light on the

gas control valve/thermostat give

a two flash error code?

YES

Go to section C.

Refer to the “Replacing the Pilot/ Pilot

Tube Assembly” instructions.

Reassemble and restore to service.

Section C: Pilot light will not remain lit.

I Check for insufficient combustion air. |

Is the base-ring filter clean (

of lint, dust, or debris)?

.e., free

■ NO^

YES

Inspect and clean the base-ring

filter. Refer to the “External

inspection and Cleaning of the

Base-Ring Filter” section.

Are the combustion air supply and ventilation openings

of sufficient size? See “Combustion Air Supply and

Ventilation” section in this manual for requirements.

YES

■ NO^

Correct size of

openings to allow

sufficient air.

iNO^Is there a furnace/air handler in the same room as the water heater?]

YES

jiL

Does the return air duct for the furnace/

air handler draw its air from a separate

location than the water heater? See the

“Location Requirements” section and

the “Combustion Air Supply” section.

■ NO^

Contact a qualified

technician to correct the

combustion air

supply/ventilation issue.

YES

Is there proper drafting at the

drafthood? See “Checking the hNO^^

Draft” section in this manual. ^

Check the vent

system for restrictions/

obstructions and check

the vent termination

height. Refer to the

“Installation instructions”

section of this manual for

specific requirements.

I Contact Sears Service at 1-800-4-MY-HOME (1-800-469-4663)~~|

NOTE: If you are still experiencing difficulties after following

the steps in sections A, B, and C, please contact Sears

Service at 1-800-4-MY-HOIVIE (1-800-469-4663).

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Kenmore 153.331492 User Manual Page 39

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