Kenmore 57240 User Manual Page 38
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38
PROBLEM POSSIBLE CAUSE(S) CORRECTIVE ACTION
SLOW HOT WATER
RECOVERY
1. Insufficient combustion air
2. Water heater flue or vent system
blocked
3. Low gas pressure
4. Improper calibration
5. Base-Ring Filter blocked with lint/dust
6. FVIR Flame Arrestor blocked with lint/
dust.
1. Provide ventilation to water heater. Check flue
way, flue baffle, and burner
2. Clean flue, locate source and correct
3. Check with gas utility company
4. Replace thermostat
5. Clean filter, See “External Cleaning &
Inspection of the Base-Ring Filter” section.
6. Clean filter, See “Cleaning the Combustion
Chamber and Flame-Arrestor” section.
DRIP FROM RELIEF VALVE 1. Excessive water pressure
2. Heater stacking
3. Closed water system
1. Use a pressure reducing valve and relief
valve
2. Lower the thermostat setting
3. See “Closed System/Thermal Expansion”
THERMOSTAT FAILS TO
SHUT-OFF
1. Thermostat not functioning properly
2. Improper calibration
1. Replace thermostat
2. Replace thermostat
COMBUSTION ODORS 1. Insufficient combustion air
2. Water heater flue or vent system
blocked
3. Heater installed in a confined area
4. Base-Ring Filter blocked with lint/dust
5. FVIR Flame Arrestor blocked with lint/
dust.
1. Provide ventilation to water heater. Check flue
way, flue baffle, and burner
2. Clean, locate source and correct
3. Provide fresh air ventilation
4. Clean filter, See “External Cleaning &
Inspection of the Base-Ring Filter” section.
5. Clean filter, See “Cleaning the Combustion
Chamber and Flame-Arrestor” section.
SMOKING AND CARBON
FORMATION (SOOTING)
1. Insufficient combustion air
2. Low gas pressure
3. Water heater flue or vent system
blocked
4. Thermostat not functioning properly
5. Heater installed in a confined area
6. Burner flame yellow-lazy
7. Base-Ring Filter blocked with lint/dust
8. FVIR Flame Arrestor blocked with lint/
dust.
1. Provide ventilation to water heater. Check flue
way, flue baffle, burner
2. Check with gas utility company
3. Clean, locate source and correct
4. Replace thermostat
5. Provide fresh air ventilation
6. See “Burner Flame Yellow-Lazy”
7. Clean filter, See “External Cleaning &
Inspection of the Base-Ring Filter” section.
8. Clean filter, See “Cleaning the Combustion
Chamber and Flame-Arrestor” section.
CONDENSATION 1. Temperature setting too low 1. Increase the temperature setting. Refer to the
“Condensation” sub-section of this manual’s
Troubleshooting Guide.
BURNER FLAME FLOATS
AND LIFTS OFF PORTS
1. Orifice too large
2. High gas pressure
3. Water heater flue or vent system
blocked
4. Cold drafts
1. Replace with correct orifice
2. Check with gas utility company
3. Clean flue and burner-locate source and correct
4. Locate source and correct
BURNER FLAME TOO HIGH 1. Orifice too large 1. Replace with correct orifice
FLAME BURNS AT ORIFICE 1. Thermostat not functioning properly
2. Low gas pressure
1. Replace thermostat
2. Check with gas utility company
PILOT FLAME
TOO SMALL
1. Pilot line or orifice clogged
2. Low gas pressure
1. Clean, locate source and correct
2. Check with gas utility company
TROUBLESHOOTING CHART (CONTINUED)
- Kenmore® 1
- Gas Water Heater 1
- Fire or Explosion Hazard 3
- TABLE OF CONTENTS 4
- PRODUCT WARRANTY 6
- Excessive Weight Hazard 7
- PRODUCT SPECIFICATIONS 8
- MATERIALS NEEDED 9
- BASIC TOOLS 9
- ADDITIONAL TOOLS NEEDED 9
- WHEN SWEAT SOLDERING 9
- TYPICAL INSTALLATION 10
- INSTALLATION INSTRUCTIONS 12
- FIRE AND EXPLOSION HAZARD 13
- WARNING 14
- GAS SUPPLY 15
- Explosion Hazard 16
- Carbon Monoxide Warning 17
- FIGURE 20 20
- FIGURE 21 20
- FIGURE 19 20
- WATER SYSTEM PIPING 21
- OPERATING YOUR WATER HEATER 23
- LIGHTING INSTRUCTIONS 24
- TO TURN OFF GAS TO APPLIANCE 24
- Do not touch vent 25
- Doing so can result in burns 25
- Burn Hazard 25
- Water Temperature Adjustment 26
- Operating Modes and Settings 26
- Status Light Code 26
- SERVICE AND ADJUSTMENT 27
- Fire and Explosion Hazard 28
- OUTER DOOR 30
- NOT SHOWN 30
- DOOR GASKET 31
- FLAME ARRESTOR 31
- COMBUSTION CHAMBER 31
- BASE-RING 31
- TROUBLESHOOTING GUIDE 34
- Condensation 35
- Smoke Odor 35
- Smelly Odor 35
- “AIR” In Hot Water Faucets 35
- 36
- TROUBLESHOOTING CHART 37
- FIGURE 44 41
- MODEL NUMBERS 42
- .HQPRUH 44
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