Kenmore Elite 5.2 cu. ft. Top-Load Washer w/Ultra Wash Cycle - Metallic Silver ENERGY STAR Owner's Manual download pdf (Page 27)

The following sounds may be heard while the washer is

operating. They are normal.

Clicking:

Lid lock relay when the lid locks and unlocks.

Spraying or hissing:

Water spraying or circulating during the cycle.

Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at

an early stage. If your washer does not function properly or does not function at all, check the following before you

call for service:

Humming or gurgling:

Drain pump is pumping water from the washer at times

during a cycle.

NORMAL SOUNDS YOU MAY HEAR

BEFORE CALLING FOR SERVICE

Problem Possible Cause Solutions

Rattling and

clanking noise

Foreign objects, such as keys, coins, or safety pins,

may be in tub or pump.

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If noise continues after washer is restarted, call for service.

Thumping

sound

Heavy wash loads may produce a thumping

sound.

Washer load may be out of balance.

This is normal. If sound continues, washer is probably

out of balance. Stop and redistribute wash load.

Pause the cycle and redistribute the load after the lid

unlocks.

Vibrating noise

Packaging materials were not removed.

Wash load may be unevenly distributed in

the tub.

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Floor not rigid enough.

See the UNPACKING AND REMOVING SHIPPING MATE-

RIAL section in the installation requirements.

Pause the cycle and redistribute the load after the lid

unlocks.

See Leveling the Washer in the Installation Instructions.

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See Flooring in the Installation Requirements.

Water leaking

Inlet hose connection is loose at faucet

or washer.

House drain pipes are clogged.

Drain hose has come out of drain or

is not inserted far enough.

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Check hoses for leaks, cracks and splits.

Check and tighten hose connections.

The washer pumps out water very rapidly. Check for

water backing up out of the drain pipe during drain.

If water is seen coming out of the drain, check for

proper drain hose installation and check for restric-

tions in the drain. Contact a plumber to repair drain

pipe.

Tie drain hose to inlet hose or standpipe to prevent it

from coming out during drain. For smaller drain pipes,

insert the drain hose into the pipe as far as the drain

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Wrinkling

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TROUBLESHOOTING GUIDE

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Kenmore Elite 5.2 cu. ft. Top-Load Washer w/Ultra Wash Cycle - Metallic Silver ENERGY STAR Owner's Manual Page 27

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